When you have a question for the SSA, they often suggest calling their national number or visiting their website.
But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment —we recommend calling your local office first.
We've created a complete directory of every SSA office in Illinois — plus their hours, phone numbers, and fax numbers.
If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.
Take our 2-minute quiz to get connected.
Alton
501 Belle St Rm 103 Federal Bldg
Alton, IL 62002
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 285-6006
Fax Number: (833) 950-3115
Aurora
1325 N Lake St
Aurora, IL 60506
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 274-5412
Fax Number: (833) 950-3109
Belleville
1670 Lebanon Ave Lake Christine Center
Belleville, IL 62221
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-0471
Fax Number: (833) 580-0167
Bloomingdale
230 West Lake St
Bloomingdale, IL 60108
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 845-1577
Fax Number: (833) 950-3451
Bloomington
207 N Williamsburg Dr
Bloomington, IL 61704
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-4640
Fax Number: (833) 950-3107
Carbondale
250 W Cherry St Rm 104
Carbondale, IL 62901
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 714-0377
Fax Number: (833) 950-3441
Champaign
101 S Country Fair Dr
Champaign, IL 61821
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 819-2593
Fax Number: (833) 950-2810
Chicago
2127 W Lawrence Ave
Chicago, IL 60625
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 409-8426
Fax Number: (833) 950-2806
Chicago
2416 S Pulaski Rd
Chicago, IL 60623
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 531-4698
Fax Number: (833) 950-2184
Chicago
3260 W Fullerton Ave
Chicago, IL 60647
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 456-9540
Fax Number: (833) 950-3113
Chicago
4631 S Ashland Ave
Chicago, IL 60609
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 897-0608
Fax Number: (833) 902-2646
Chicago
4849 N Milwaukee Ave Ste 600
Chicago, IL 60630
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 748-7667
Fax Number: (833) 950-3433
Chicago
5130 West North Ave
Chicago, IL 60639
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 614-4761
Fax Number: (833) 950-2804
Chicago
605 W Washington Blvd
Chicago, IL 60661
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 563-3899
Fax Number: (833) 787-1783
Chicago
6338 S Cottage Grove Ave
Chicago, IL 60637
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 402-0824
Fax Number: (833) 950-2802
Chicago
9443 S Western Ave
Chicago, IL 60643
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 409-8427
Fax Number: (833) 950-2808
Chicago
9715 S Cottage Grove
Chicago, IL 60628
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 397-3107
Fax Number: (833) 950-3435
Chicago Heights
104 S Halsted St
Chicago Heights, IL 60411
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 274-5413
Fax Number: (833) 950-3111
Danville
400 N Vermilion St
Danville, IL 61832
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 331-5394
Fax Number: (833) 950-2794
Decatur
606 W Pershing Rd
Decatur, IL 62526
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 619-4773
Fax Number: (833) 950-3105
East St Louis
650 Missouri Ave Rm 104 Federal Bldg
East St Louis, IL 62201
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 700-4849
Fax Number: (833) 436-4144
Effingham
1207 Network Centre Dr Ste 2
Effingham, IL 62401
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 213-5288
Fax Number: (833) 950-3449
Elgin
790 Fletcher Dr Ste 100
Elgin, IL 60123
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-0435
Fax Number: (833) 950-3437
Evanston
2116 Green Bay Rd
Evanston, IL 60201
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 371-0791
Fax Number: (833) 950-3101
Freeport
4 E Linden St
Freeport, IL 61032
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 628-1591
Fax Number: (833) 950-3447
Galesburg
2060 Windish Dr
Galesburg, IL 61401
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 414-9166
Fax Number: (833) 950-3103
Harrisburg
18 Veterans Dr
Harrisburg, IL 62946
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 366-3980
Fax Number: (833) 950-2798
Hillside
230 North Mannheim Rd
Hillside, IL 60162
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 964-6290
Fax Number: (833) 950-3099
Joliet
552 Houbolt Rd
Joliet, IL 60431
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 783-7302
Fax Number: (833) 950-2796
Kankakee
630 E Oak St
Kankakee, IL 60901
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 807-8801
Fax Number: (833) 950-3439
Litchfield
1107 W Ferdon
Litchfield, IL 62056
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-3077
Fax Number: (833) 950-3057
Mount Prospect
705 North Wheeling Rd
Mount Prospect, IL 60056
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 931-8350
Fax Number: (833) 950-3733
Mount Vernon
105 S 6Th St Federal Building
Mount Vernon, IL 62864
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 931-2549
Fax Number: (833) 950-2792
North Riverside
7222 W Cermak Rd Rm 600
North Riverside, IL 60546
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 518-0226
Fax Number: (833) 950-3097
Palos Hills
10718 S Roberts Rd
Palos Hills, IL 60465
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-4568
Fax Number: (833) 950-3059
Pekin
2801 Brdway
Pekin, IL 61554
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-0499
Fax Number: (833) 950-3061
Peoria
815 W Pioneer Parkway
Peoria, IL 61615
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 319-6039
Fax Number: (833) 950-2502
Peru
915 Wenzel Rd
Peru, IL 61354
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (855) 245-0640
Fax Number: (833) 950-3445
Quincy
2401 Lind St
Quincy, IL 62301
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 279-5999
Fax Number: (833) 950-2508
Rock Island
2350 4Th Ave
Rock Island, IL 61201
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 414-9166
Fax Number: (833) 950-2506
Rockford
502 E Jefferson St
Rockford, IL 61107
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 628-6570
Fax Number: (833) 950-2800
Springfield
3112 Constitution Dr
Springfield, IL 62704
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 279-9504
Fax Number: (833) 950-2504
Sterling
3512 E Lincolnway Ste C
Sterling, IL 61081
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 789-1093
Fax Number: (833) 950-3443
Waukegan
1930 N Lewis Ave
Waukegan, IL 60087
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 320-0960
Fax Number: (833) 950-2510
West Frankfort
1005 Factory Outlet Dr
West Frankfort, IL 62896
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (888) 223-8869
Fax Number: (833) 950-3707
Woodridge
7440 Providence Dr
Woodridge, IL 60517
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 303-2724
Fax Number: (833) 950-2770
Woodstock
2450 Lake Shore Dr
Woodstock, IL 60098
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (877) 405-7828
Fax Number: (833) 950-3063
How to apply for disability at an Illinois SSA office
If you’re applying for SSI or SSDI, and don’t have a lawyer, applying in person at an SSA office is helpful. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process.
We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.
You’ll also want to bring in the following on your appointment date:
A copy of your Social Security card: Or a record of your Social Security number (SSN)
Proof of age: Birth certificate, passport, or other government-issued ID
Information about where you live: Your mortgage or lease and landlord’s name
Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own
Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.
Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors
Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked
Get matched with a top disability lawyer in Illinois.
Frequently asked questions:
What time do SSA offices open in Illinois?
Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.
When’s the best time to visit an SSA office inIllinois?
While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office.
Do I need an appointment to go to my local SSA office?
The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.
Should I apply for disability at an SSA office or online?
If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.
What SSA office do I go to?
Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact.
Do SSA offices have drop boxes?
Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.
Related resources for disability applicants in Illinois
Illinois Disability Benefits: Qualifying, Applying, and Getting Approved
By
Jackie Jakab
Disability Lawyers in Illinois
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